What is Training Design & Support?

Matching content expertise with process expertise to prepare a specific learning experience - in-person, virtual, or hybrid - for targeted learners.

Match Sarah's training expertise with your team's content expertise to make it more accessible to your training participants!

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From a checkbox training that learners do while multi-tasking, to an engaging and highly relevant experience that learners invest in immediately and benefit from continuously!

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Training design consultation

a 2- to 3-hour engagement where we discuss your training, clarify learning objectives together, discuss appropriate platforms (in-person, virtual, hybrid) for the training, brainstorm on training session formats, and share potential challenges, overarching guidance, and little-known tips and tricks

The consultation might target specific complications or new elements, such as moving a training online, designing for participants connecting from low-internet-bandwidth environments, or convening learners from very different backgrounds and experiences with the training topic.

A hand-drawn schema, in light yellow tones, that has a few hands drawing a large bridge-li

Learning arc

co-design

A collaborative process, including some sensemaking steps [LINK], where we clearly define learning objectives that consider informational, application-based, and relational gains, and then design backward to training content and session structures that target these objectives, often ending in a highly detailed outline of training sessions, including initial plans for timing, resources, potential formats, and assessments

A colorful sketch of people around a table with supplies; the people are reading a manual

Training co-facilitation

A collaborative facilitation of the training, with an internally designated co-facilitator, to ensure a smooth experience for all - supporting learners as they advance through the training, leading any live sessions, troubleshooting any issues that arise, and thoroughly observing and noting areas for future improvements

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+ Facilitation coaching

+ Design iteration

Co-facilitation of the training, accompanied by:

Facilitation coaching: intentional support for building the co-facilitator's facilitation skills through practice sessions, intentional goal-setting and debriefings, and other coaching formats
Design iteration: leading debriefing, planning, and execution of training improvements based on the initial experience

Why?

When might working with Sarah on
TRAINING DESIGN & SUPPORT
be valuable to your team?

Alignment

Your training is being co-hosted by multiple stakeholders or across multiple areas of expertise, and these co-designers are having a challenging time aligning on content priorities and training session formats

Engagement
+ Enjoyment

Your training risks defaulting to a series of death-by-PowerPoint lectures, and you want something that pushes your learners to engage more with the content and be ready to apply what they're learning

Dedicated Designer

You recognize the time required to design a solid training,
but you don't have the time, focus, or pedagogical expertise
to prepare these details

Host as Observer

You want to be able to fully observe the initial training(s) to see its reception and areas for improvement, instead of being preoccupied with facilitation
or basic mechanics of the training

Neutrality

+ Mastery

You want the techniques and non-SME viewpoint of an external facilitator,
to guide participants in engaging more meaningfully
with each other and the content

Rapid
Evolutions

You recognize the risks inherent in an initial training offering, and you want someone who can adapt quickly as challenges and opportunities arise,
while still targeting the learning objectives

What is Training Design & Support?

Why?

When might working with Sarah on
TRAINING DESIGN & SUPPORT
be valuable to your team?

Alignment

Your training is being co-hosted by multiple stakeholders or across multiple areas of expertise, and these co-designers are having a challenging time aligning on content priorities and training session formats

Engagement
+ Enjoyment

Your training risks defaulting to a series of death-by-PowerPoint lectures, and you want something that pushes your learners to engage more with the content and be ready to apply what they're learning

Dedicated Designer

You recognize the time required to design a solid training,
but you don't have the time, focus, or pedagogical expertise
to prepare these details

Host as Observer

You want to be able to fully observe the initial training(s) to see its reception and areas for improvement, instead of being preoccupied with facilitation
or basic mechanics of the training

Neutrality

+ Mastery

You want the techniques and non-SME viewpoint of an external facilitator,
to guide participants in engaging more meaningfully
with each other and the content

Rapid
Evolutions

You recognize the risks inherent in an initial training offering, and you want someone who can adapt quickly as challenges and opportunities arise,
while still targeting the learning objectives

Internal
Skills-Building

You want your trainer's facilitation skills to improve, through an immersive co-facilitation experience with an expert facilitator

What is Training Design & Support?

Why?

When might working with Sarah on TRAINING DESIGN & SUPPORT be valuable to your team?

Alignment

Your training is being co-hosted by multiple stakeholders or across multiple areas of expertise, and these co-designers are having a challenging time aligning on content priorities and training session formats

Engagement + Enjoyment

Your training risks defaulting to a series of death-by-PowerPoint lectures, and you want something that pushes your learners to engage more with the content and be ready to apply what they're learning

Dedicated Designer

You recognize the time required to design a solid training, but you don't have the time, focus, or pedagogical expertise to prepare these details

Host as Observer

You want to be able to fully observe the initial training(s) to see its reception and areas for improvement, instead of being preoccupied with facilitation or basic mechanics of the training

Neutrality

+ Mastery

You want the techniques and non-SME viewpoint of an external facilitator, to guide participants in engaging more meaningfully with each other and the content

Rapid Evolutions

You recognize the risks inherent in an initial training offering, and you want someone who can adapt quickly as challenges and opportunities arise, while still targeting the learning objectives

Internal Skills-Building

You want your trainer's facilitation skills to improve, through an immersive co-facilitation experience with an expert facilitator

When might working with Sarah on
TRAINING DESIGN & SUPPORT
be valuable to your team?

Engagement
+ Enjoyment

You recognize the time required to design a solid training,
but you don't have the time, focus, or pedagogical expertise
to prepare these details

You want to be able to fully observe the initial training(s) to see its reception and areas for improvement, instead of being preoccupied with facilitation
or basic mechanics of the training

You want the techniques and non-SME viewpoint of an external facilitator,
to guide participants in engaging more meaningfully
with each other and the content

Rapid
Evolutions

You recognize the risks inherent in an initial training offering, and you want someone who can adapt quickly as challenges and opportunities arise,
while still targeting the learning objectives

Internal
Skills-Building